| |
| What makes a Hedgehog Leatherworks sheath unique? |
| How should I maintain my sheath? |
| Are the sheaths I see on the website compatible with many different knives? |
| What do I need to place an order on this website? |
| If I buy a knife, does it come with the original sheath? |
| What is Hedgehog's return policy? |
| What are the terms and conditions of purchase? |
| Will Hedgehog ship to countries outside the USA? |
| Will Hedgehog ship to active duty soldiers via an APO or FPO address? |
| How soon will my package ship? |
| Is my package insured? |
| Can you make a custom sheath for a knife not pictured on this website? |
| What kind of service can I expect from Hedgehog? |
| How can I speak with a real person immediately? |
|
| |
| What makes a Hedgehog Leatherworks sheath unique? |
We are committed to delivering superior quality sheaths for high performance knives. Here is our growing list of why Hedgehog sheaths are the best:
- Each sheath is designed, tested and individually handcrafted for a specific knife.
- We only design sheaths for high performance knives that are intended for heavy use in wilderness survival or for use by our armed forces.
- We use the finest USA grown heavy duty vegetable tanned cowhide.
- All of our products are 100% handmade in the USA.
- We shape and mold the sheath accordingly for each knife to achieve a glove like fit.
- Our sheaths attach securely and have a balanced carry.
- Select models employ Hedgehog’s rapid release closure (patent pending).
- Every sheath is stitched with non-stretch super strength bonded polyester thread that is back-tacked at both the beginning and ending of every stitch line.
- Select sheaths have drain holes.
- All exposed leather surfaces are treated with a water repellant finish.
- Hedgehog sheaths have an extremely silent draw because the knife steel runs against the smooth flesh-side of the leather which does not create any abrupt or unnatural sounding noises.
- Our sheaths are designed by trackers, survivalists, and serious outdoorsmen: all individuals that demand the best and will never settle for less.
- C.A.N.I. Constant-And-Never-Ending-Improvement. We thrive on customer feedback and welcome your comments (both the good and the bad). Please keep us informed on what you love and what you don't: we will make it right.
Back to top
|
| How should I maintain my Hedgehog sheath? |
- Your leather sheath requires little maintenance aside from keeping it dry or drying it out if it should get wet. While all Hedgehog sheaths are treated with a water repellent finish, it is still important to dry them out if your sheath has been submerged or exposed to a heavy rainstorm. Oiling your sheath is a good practice as well but should only be done occasionally. Excessive oiling will cause the fibers of leather to become too soft which will then cause the sheath to lose form. A thin coat of oil can be applied sparingly if the leather seems overly dry, but it is always preferable to error on the side of less. It is also important to keep the inside of the sheath free of dirt, sand, or any debris that could scratch your knife. Always wipe debris away from your knife before resheathing it. On occasion you may brush out the inside of the sheath or simply blow any debris out using the drainage hole.
Back to top
|
| Are the sheaths I see on the website compatible with many different knives? |
- Every sheath you see on this site is theoretically compatible with a variety of knives, however we discourage using these sheaths to carry any knife other than the specific intended model. Pairing such a specifically made sheath with a random knife will most certainly result in fitting problems like loose spots and closure straps that are too tight or too loose. For this reason we strongly encourage you to pair a Hedgehog sheath with its specific counterpart knife. If you don't see your favorite knife listed, please Recommend a knife and we will consider it for our future sheath lines.
Back to top
|
| What do I need to place an order on this website? |
- Credit card or debit card. We accept VISA, Master Card, American Express, and Discover.
- A shipping address for the package: (This is the place where you want the package sent.)
- A billing address: (This is the address associated with the credit card or debit card that you use.)
Back to top
|
| If I buy a knife, does it come with the original sheath? |
- All knives sold on this website are brand new and DO include all their original components like the sheath, packaging, and certificates.
Back to top
|
| What is Hedgehog's return policy? |
- Any product may be returned within thirty days for a full refund. Additionally we offer a 25 year warranty on all of our leather products: details here.
- Refund does not cover cost of shipping
- Please notify Hedgehog before sending products back
Back to top
|
| What are the terms and conditions of purchase? |
-
Hedgehog Leatherworks LLC does not warrant that a person may legally purchase, possess or carry any specific item from this website according to federal, state or local laws. As a manufacturer and reseller, Hedgehog Leatherworks does not grant the legal right or authorize the purchase or possession of items that may be regulated in your state or municipality. These items include, but are not limited to, machetes, knives, and swords as well as any other edged weapon or other restricted / prohibited items. A person placing an order warrants that he or she is an adult (18 years or older) and is under no legal disabilities which would prohibit such person from ordering, owning, possessing, or transferring these items under all applicable federal, state and local laws.
Back to top |
| Will Hedgehog ship to countries outside the USA? |
-
Yes, Hedgehog will ship anywhere in the world that UPS and USPS will deliver packages.
Back to top
|
| Will Hedgehog ship to active duty soldiers via an APO or FPO address? |
-
Yes, if you require your package to be sent to an APO or FPO address, please place your order on the website using USPS Priority Mail as the shipping method.
Back to top
|
| How soon will my package ship? |
- Most leather items are "made to order"... This means that when you make a purcahse, we will start building it from scratch and ship it to you as soon as the item is finished. Our wait time will be no more than 4 weeks. If the product(s) you order are already in stock, we send them out the the next business day. For complete details about this policy, please click here.
Back to top
|
| Is my package insured? |
-
Absolutely: every package we ship is insured.
Back to top
|
| Can you make a custom sheath for a knife not pictured on this website? |
-
Hedgehog does not make special order custom sheaths (single orders). Hedgehog only makes the sheaths that you see listed on our website. If you don't see a sheath on our site that is compatible with your knife, please visit our Recommend a Knife page and we will consider it for a future sheath line.
Back to top
|
| What kind of service can I expect from Hedgehog? |
-
We are committed to earning and keeping your business and will do whatever we possibly can to ensure your complete satisfaction. You can expect to receive the highest quality sheath available for your knife, free of any defect, and ready for immediate use. Every product is backed by our knowledgeable team and we are always available to answer questions. If you ever experience a problem, please give us a call immediately.
Back to top
|
| How can I speak with a real person immediately? |
-
Call us toll free at 877-ASK-HHLW. If you get our voice mail, please leave a message with your number and we will call you back promptly.
Back to top
|